What is This Connection?
When your client marks a goal, task, or challenge as complete in the mobile app, you're notified in the web platform. This article shows exactly how that connection works.
Who This Applies To
- Care Providers and Team Members - Receive a notification when a client completes an assignment
- Clients - Mark their own assignments as complete in the app
How the Connection Works
- Your client updates their progress on an assignment in the mobile app and marks it complete.
- You receive a notification in the web platform.
- The assignment's status updates in the Client Toolkit, so you can see it reflected in their record.
Why it matters: This lets you stay informed about a client's progress without needing to check in manually, supporting continuity of care between sessions.
Tips/Best Practices
- Acknowledge completed assignments: A quick note or message after a client completes something can reinforce their progress.
- Review notifications regularly: This helps you stay current on client activity across your caseload.
Related Articles
- Overview of App and System Connectivity
- Notifications: Staying Informed on Client Activity
- Reviewing a Client's Assignment Progress in the CCMS
- Viewing and Completing Assignments in the App
Need more help?
If a notification isn't appearing after a client completes an assignment:
- Confirm the assignment status updated correctly in the Client Toolkit
- Contact the Coming Home support team for technical assistance