---
title: "User Roles: Organization Administrator"
description: Learn what an Organization Administrator can do, including managing users, programs, and data within their organization with full access and control.
---

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1. [Coming Home Knowledge Base](https://knowledge.cominghome.ai/en/knowledge-base?hsLang=en)
2. [Settings & Administration](https://knowledge.cominghome.ai/en/knowledge-base/settings-administration?hsLang=en)
3. [Users & Permissions](https://knowledge.cominghome.ai/en/knowledge-base/settings-administration?hsLang=en#users-permissions)

# User Roles: Organization Administrator

## Organization Administrators manage all aspects of their organization, including users, programs, clients, and data—while remaining limited to their own organization.

### What is an Organization Administrator

An **Organization Administrator** is the primary leader within an organization on the platform.  
They manage users, programs, clients, and data within their organization.

**Important:**  
Their access is limited to their own organization. They cannot view or manage other organizations.

### What Organization Administrators can do

#### **Organization Management**

- View and edit organization settings
- Manage organization users (add, edit, archive, unarchive)

#### **User & File Management**

- Edit team member and their own profile
- Upload, edit, view, and delete files
- Download files

#### **Program & Client Management**

- Create and manage programs
- View all programs and program profiles
- Add and assign clients
- Manage enrollments, assessments, and assistance
- View all clients within their organization
- Create notes and assignments

#### **Data & Reporting**

- Export organizational data
- Create, run, and download reports
- Access full client data for reporting

#### **Resources & Features**

- View shared safety resources *(read-only)*
- Add and Access Identity Arc, Jobs, and Learning paths modules
- Use chat features (view and start conversations)

### What Organization Administrators cannot do

- Access or view other organizations’ data
- Manage users from other organizations
- Create new organizations
- Create or edit shared resources *(view only)*

 

#### **Result**

Organization Administrators can fully manage their organization’s users, programs, and data, while maintaining secure boundaries between organizations.

### Why Use Organization Administrator?

Use Organization Admin for people who lead your organization and need to manage all aspects of your programs and staff. This is typically the role for your executive director or program manager. Most organizations will have 1-3 Organization Admins.

#### **Related Articles**

- [Understanding User Roles and Permissions](https://knowledge.cominghome.ai/en/knowledge-base/understanding-user-roles-and-permissions-table?hsLang=en)
- [How to Create a Team Member Account (Org Admins)](https://knowledge.cominghome.ai/en/knowledge-base/how-to-create-a-team-member-account-org-admins?hsLang=en)
- [Organization Settings Overview](https://knowledge.cominghome.ai/en/knowledge-base/organization-settings-overview?hsLang=en)

---

### Need more help?

If you have questions about the Organization Administrator, please reach out to your **Organization Administrator** for guidance on permissions and workflows or contact the Coming Home support team for technical assistance

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